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PICAC Update November

11 November 2016

With our 2016 CALDWays Forum now done and dusted, the PICAC team is busily compiling the feedback and important contributions made by participants during the event as part of the My Aged Care (MAC) Culturally and Linguistically Diverse (CALD) Accessibility project.

It was a successful event which brought together numerous stakeholders across the aged care sector to discuss CALD accessibility issues with MAC. Thank you to all participating organisations and attendees who shared their knowledge, experience and great ideas.

The Department of Health recently coordinated several MAC co-design workshops centred on developing an effective MAC portal for all users. We were pleased to be involved in their workshop in Melbourne last month where we shared valuable information gained from the CALDWays event. The importance of working collaboratively with stakeholders in the co-design journey was clearly evident and we were encouraged by the enthusiasm and the sharing of innovative ideas from all participants.

Learning cultural competency from an early age and throughout our working lives is essential for a more inclusive, respectful and culturally rich society in Australia. It is highly unlikely and unrealistic to expect changes in attitudes or behaviours through just a few hours of cultural competency training that may occur once or twice a year.

Australia is lucky to boast such a culturally diverse population that is constantly changing. We must never stop learning about each other and our growing diverse cultures. To live in social harmony with each other, this means understanding and respecting different sets of cultural values, beliefs and practices.

Cecilia Milani
PICAC NSW & ACT Manager