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Policy Context

The PICAC Guidelines states:
“Under the Aged Care Act 1997, older people from non-English speaking (culturally and linguistically diverse) backgrounds are identified as a special needs group. As such, specific policy and programs have been designed to enhance the access of these older people to aged care services and information, as well as build capacity for aged care providers to deliver culturally appropriate care. The Australian Government is committed to providing culturally appropriate aged care to all older people from non-English speaking backgrounds.”
The Partners in Culturally Appropriate Care (PICAC) Program and the Aged Care Service Improvement Grant (ACSIHAG) Culturally and Linguistically Diverse (CALD) Focus programs have been developed to assist providers in the delivery of culturally appropriate care.